Tower Hamlets Homes looking for leaseholders to join Residents Panel

Tower Hamlets Homes Residents Panel was established in 2010. It’s a group of volunteer residents who help shape what Tower Hamlets Homes do and how they work. It’s a fresh way for residents to have their say about the homes and services they provide. Places are open to all Tower Hamlets Homes tenants or leaseholders.

The Residents’ Panel is a group of tenants/leaseholders that look closely at THH performance and makes sure they’re doing what they say. The Panel will scrutinise service, performance and recommend to the board what they think needs to improve. To date the residents panel have reviewed a range of service, including ASB Service and Engagement Service, Complaints Process, Decent Homes Complaints and Communications Process, all of which were sent to the board for discussion and consideration.

The Residents Panel does not manage Tower Hamlets Homes or its staff. Day to day operations is the responsibility of the Chief Executive and the Executive Management Team.

The Panel will be made up of 11 residents consisting of tenants/leaseholders and covering the demographic make up of the borough.

The panel will meet six times per year. The panel will make recommendations to the board, who will make the ultimate decisions. This is a big challenge, so expect to commit around one day equivalent per month to this important and exciting role.

The term of office for each member will be two years. Those members stepping down can re-apply to join the panel if they so wish, for another two year term.

Find out more here: Tower Hamlets Homes